Calendar
Managing Patron Challenges from a Trauma Informed Lens
3:00 PM » 4:00 PMThis workshop is largely focused on developing and practicing skills for working through patron challenges and setting boundaries/enforcing policies from a trauma-informed librarianship lens. In this program, you can expect to learn:
- General information about trauma and how it impacts both patrons and staff in a library setting
- The six guiding principles of trauma-informed care and how they can be applied in a library setting for the benefit of both patrons and staff
- Examples of library services and programming offered through a trauma-informed lens
The virtual session will be held on Tuesday, June 27, 2023 from 3:00 to 4:00 PM. Register for the virtual event. To give virtual attendees the opportunity to practice skills learned in the workshop, there will be live, virtual practice sessions with Beth Wahler on Thursday, July 20, from 2:00 to 3:30 PM, Tuesday, July 25, from 10:00 to 11:30 AM and Wednesday, August 2 from 10:00 to11:30 AM. Participants should choose one practice session to attend. If you cannot attend the virtual session live, a link to the recording will be available to watch before your registered practice session. Each practice session has a max capacity of 35 participants. Registration information for practice sessions will be shared with participants at a later date.
This training is made possible by Library Services and Technology Act (LSTA) funds from the U.S. Institute of Museum and Library Services https://www.imls.gov/. administered by the Pennsylvania Department of Education, Office of Commonwealth Libraries. The views, findings, conclusions, or recommendations expressed do not necessarily represent those of the U.S. Institute of Museum and Library Services or the Department of Education.